Preservation FAQs

Preservation services for family photographs, documents, recipes, letters and mixed archives. Each service defines its scope and deliverable.

Use the current service page for the price and item definition. One document side is one page. USB archive copies and shipping require a quote; digital download is included.

Flat physical scanning supports items up to legal size, 8.5 × 14 inches. Contact support before sending fragile, bound, framed, oversized or unusual materials. Agree receiving, packing, handling, shipping and return arrangements first.

No. Photos usually return as JPEG; readable documents as searchable PDF; recipes as PDF with transcription. Check the selected service scope for the exact deliverable.

Timing is confirmed after reviewing the materials and scope. Discuss any deadline before ordering.

Contact a person using the existing support method. Share your order number and purchase email only with support. Leave passwords, card details and private purchase links out of this helper. Support reviews the applicable published policy; this helper cannot look up orders, change purchases or approve refunds.

This FAQ assistant matches questions to reviewed answers on your device. It does not send questions to an AI provider or look up customer records. The helper does not save questions; closing it or leaving the page clears them. Normal website hosting logs still apply. Email and contact forms follow their own privacy policies. Do not enter sensitive information.